LOGGERNET Datalogger Support Software

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1. Why might the numeric and graph displays (accessed from the LoggerNet Connect screen) no longer update?

   If communication is interrupted or intermittent, LoggerNet may stop updating the Table Monitor, Numeric Display, and Graphs. When this occurs, a button on the display that is normally titled Stop (to stop the update) changes to Start, and the button must be pressed to resume the update. Also, check the update interval on the display, as it may be set to a higher value than expected.

2. How can data during a certain duration be erased without erasing the configuration and the program?

   There is no mechanism to selectively erase data from the data logger for a given date range. However, the data tables in the data logger can be reset, which effectively erases the data.

   Note: Following these steps will cause the loss of all data:

   1. In the LoggerNet Connect screen, click the Station Status button.
   2. When the dialog box opens, select the Table Fill Times tab, which shows the data tables in the data logger and their sizes.
   3. Either select individual tables, or select the Select All checkbox.
   4. Click the Reset Tables button. This will erase all data in the tables.
3. What might cause Windows to display a "Blue Screen of Death" when LoggerNet is running?

   Typically, blue screens are the result of bad device drivers. The Internet can be very helpful in tracking down the cause of blue screens. Copy down the codes displayed. Search the Internet for “blue screen” and the code to see what device is causing the crash. Often, an updated device driver will resolve the issue.

4. Is there a possibility to auto-update the graphs in View Pro or other functions inside LoggerNet 4 without pushing the Refresh button in View Pro?

   View Pro is meant to be a file viewer, so there is no automatic update capability.

   To view graphs in real time, there are graphs that can be launched from the numeric monitor. For fully customizable displays, RTMC can be used. RTMC uses the LoggerNet server for its data source, but RTMC Pro (purchased separately from LoggerNet 4) can also use a DAT file.

5. When does LoggerNet do a clock check?

   LoggerNet does not do a clock check unless there is another reason to contact the data logger, such as for scheduled collection.

6. Where are skipped records for the data logger reported?

   Using the LoggerNet Connect screen, check the data logger Status table.

7. If LoggerNet does not list the NL120, is that OK?

   Yes. The NL120 operates as transparent.

8. After installing an upgrade to the current version of LoggerNet, why does the Toolbar no longer show all the buttons?

   There is a difference between the Toolbar initialization files used in earlier 3.x versions of the software and more recent versions.

   To resolve this, close LoggerNet. Go to C:\Campbellsci\LoggerNet\sys\inifiles and delete the Toolbar.ini file. When LoggerNet is reopened, the Toolbar should display the default buttons.

9. Would there be any major problems with moving a data logger to another communications path while someone is using the LoggerNet software?

   As long as the same device is being moved from one communications route to another, all data collection pointers, filenames, etc., will be maintained with that data logger as it is moved.

10. How does LoggerNet handle data collection when the data logger stores data to a CompactFlash card?

    LoggerNet collects data from the data logger first. If there is additional data on a CompactFlash card, LoggerNet collects that also. Nothing special needs to be set up in LoggerNet to have this occur.