LOGGERNET Datalogger Support Software

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1. Why might the numeric and graph displays (accessed from the LoggerNet Connect screen) no longer update?

   If communication is interrupted or intermittent, LoggerNet may stop updating the Table Monitor, Numeric Display, and Graphs. When this occurs, a button on the display that is normally titled Stop (to stop the update) changes to Start, and the button must be pressed to resume the update. Also, check the update interval on the display, as it may be set to a higher value than expected.

2. How can data during a certain duration be erased without erasing the configuration and the program?

   There is no mechanism to selectively erase data from the data logger for a given date range. However, the data tables in the data logger can be reset, which effectively erases the data.

   Note: Following these steps will cause the loss of all data:

   1. In the LoggerNet Connect screen, click the Station Status button.
   2. When the dialog box opens, select the Table Fill Times tab, which shows the data tables in the data logger and their sizes.
   3. Either select individual tables, or select the Select All checkbox.
   4. Click the Reset Tables button. This will erase all data in the tables.
3. What might cause Windows to display a "Blue Screen of Death" when LoggerNet is running?

   Typically, blue screens are the result of bad device drivers. The Internet can be very helpful in tracking down the cause of blue screens. Copy down the codes displayed. Search the Internet for “blue screen” and the code to see what device is causing the crash. Often, an updated device driver will resolve the issue.

4. Where are skipped records for the data logger reported?

   Using the LoggerNet Connect screen, check the data logger Status table.

5. Is there a possibility to auto-update the graphs in View Pro or other functions inside LoggerNet 4 without pushing the Refresh button in View Pro?

   View Pro is meant to be a file viewer, so there is no automatic update capability.

   To view graphs in real time, there are graphs that can be launched from the numeric monitor. For fully customizable displays, RTMC can be used. RTMC uses the LoggerNet server for its data source, but RTMC Pro (purchased separately from LoggerNet 4) can also use a DAT file.

6. Is there a way to set LoggerNet to download only the last x number of hours of data?

   On table-based data loggers, in the LoggerNet Setup screen, on the Data Files tab, there is the Collect at Most option that can be used to indicate how many records to collect. Based on how often data is stored, a calculation can be made to determine how many records represent x hours of data.

7. Can a data logger be configured to place a call to a PC running LoggerNet?

   Yes. If the data logger has a phone modem connected, there are Edlog and CRBasic commands that can be used to initiate calls. For example, in CRBasic a call can be made with SerialOpen(), SendVariables(), and SerialClose() instructions.

8. Does the license for LoggerNet include the application in a virtualized form (App-V sequencing)?

   No. For the current licensing information, refer to the LoggerNet Instruction Manual.

9. How long does it take to install LoggerNet?

   The LoggerNet application is distributed on CD media and can be installed in minutes.

10. Does LoggerNet stay connected to the data logger after the scheduled collection is finished?

    If only scheduled collection is running, LoggerNet will connect to the data logger, collect the data, and then disconnect automatically.