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Campbell Scientific provides a range of services to help you select, install, configure, and maintain the right solution for your unique application.

To give you peace of mind through the length of your project, we complement product selection, system design, and configuration expertise with professional project management and life cycle services.

Campbell Scientific has a global presence, and we can provide technical assistance and application support to you through our regional offices.

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View LOGGERNET Page

LOGGERNET Support Resources

  1. How do you pull data from LoggerNet into a database, another application, or a website?
  2. Why might the numeric and graph displays (accessed from the LoggerNet Connect screen) no longer update?
  3. How can LoggerNet be used to edit the user drive size in the data logger settings?
  4. How can a program be removed from a data logger using LoggerNet?
  5. Would there be any major problems with moving a data logger to another communications path while someone is using the LoggerNet software?
  6. Can two different communications paths to one data logger be set up in LoggerNet?
  7. How can LoggerNet be programmed to download data only from the last download and not data that were previously downloaded?
  8. What might cause Windows to display a "Blue Screen of Death" when LoggerNet is running?
  9. How can a data logger be switched out (for example, from a CR800 to a CR1000) in LoggerNet?
  10. Can a data logger be configured to place a call to a PC running LoggerNet?
  11. Does LoggerNet require local administrator rights to function?
  12. How much memory does LoggerNet have?
  13. How long does it take to install LoggerNet?
  14. How does LoggerNet handle data collection when the data logger stores data to a CompactFlash card?
  15. Is there a way to set LoggerNet to download only the last x number of hours of data?
  16. After installing an upgrade to the current version of LoggerNet, why does the Toolbar no longer show all the buttons?
  17. Where is scheduled data collection enabled?
  18. If the LoggerNet disk is lost, what can be done?
  19. When does LoggerNet do a clock check?
  20. Does the LoggerNet server have a specific limit on the length of a generic modem script?
  21. How can data during a certain duration be erased without erasing the configuration and the program?
  22. Is there a document that fully explains the various commands used in data logger programs, such as parameters, parameter ranges, and default values?
  23. Does the license for LoggerNet include the application in a virtualized form (App-V sequencing)?
  24. Can backups from older versions of LoggerNet work on newer versions?
  25. Why does LoggerNet create a backup data file every time data collection is triggered?
  26. Can LoggerNet perform scheduled data collection on two data loggers at the same time?
  27. What software can be used for scheduled data collection?
  28. Can LoggerNet be configured so that each data collection is saved in a new file rather than being appended to an existing file?
  29. How can the station time be changed in LoggerNet?
  30. If LoggerNet is upgraded, should RTMC Pro be upgraded as well?
  31. Does LoggerNet stay connected to the data logger after the scheduled collection is finished?
  32. What is the station name?
  33. Does a user need to be permanently logged in to LoggerNet for the software to run and data to continue to be received?
  34. If two licenses of LoggerNet are owned, why would having one Windows user in LoggerNet prevent another user from accessing the application?
  35. Does LoggerNet anywhere indicate the battery level of the connected data logger?
  36. What might cause multiple PCs, all running LoggerNet, to not communicate with a PakBus data logger?
  37. Is there any way to set a variable in the data logger using LoggerNet to gain manual control over when data is collected by the data logger?
  38. What might cause an “Access is denied” message in LoggerNet during serial communications with a data logger?
  39. Can LoggerNet be programmed so that each month of data is automatically stored in a new file?
  40. If the original installation disk is missing, how can a copy of LoggerNet be transferred from one computer to another computer?
  41. What are the options for purchasing LoggerNet 4?
  42. Can LoggerNet run on a 64-bit version of Windows?
  43. Are multiple instances of LoggerNet needed to configure LoggerNet to use LNDB for connection to multiple stations?
  44. Is Baler needed to use LNDB with LoggerNet?
  45. Can LoggerNet and PC200W run at the same time on the same computer?
  46. Can a single copy of LoggerNet be purchased and installed on a laptop PC and a desktop office PC, or are two copies of LoggerNet needed?
  47. Does LoggerNet include LNDB and RTMC?
  48. Is it possible to upgrade from PC200W to the current version of LoggerNet?
  49. Is it possible to have a data logger initiate the data transfer, rather than LoggerNet?
  50. Can LoggerNet and LoggerNet Remote be installed on the same computer?
  51. Does a purchase of LoggerNet come with remote licenses, or are those only available for an additional charge?
  52. Does upgrading a LoggerNet installation to a LoggerNet Admin installation remove scheduled data collection rules, the stations, or any other settings?
  53. Can LoggerNet be upgraded to LoggerNet Remote?
  54. Is it possible to save the data logger binary data as a file and download it to LoggerNet before it is stored in a CSV file?
  55. Where is there information about the revisions to the LoggerNet software?
  56. Is LoggerNet Admin needed to automatically start up LoggerNet on a virtual server?
  57. How can LoggerNet be upgraded to LoggerNet Admin in the most seamless way possible?
  58. Is there a list of the ports used by LoggerNet?
  59. If LoggerNet Admin is installed on a server that is configured to have multiple users logged in at the same time, how can more than one user have LoggerNet open at a time?
  60. Does the LoggerNet Admin licensed version include LoggerNet Remote, or is it a separate purchase?
  61. What is the difference between LoggerNet and LoggerNet Admin?
  62. Can LoggerNet be configured to run as a service without purchasing LoggerNet Admin?
  63. Does CRBasic have to be used to program a data logger? Does a menu-driven program generator exist for the data logger?
  64. Does Campbell Scientific software contain spyware?
  65. If a computer does not have any serial ports, how can software (such as LoggerNet, PC400, PC200W, or Device Configuration Utility) talk to the data logger?
  66. Is it possible to use a FQN (fully qualified name) instead of an IP address in the LoggerNet data logger setup?
  67. Is there a version of LoggerNet that will run on a Linux computer?
  68. If LoggerNet does not list the NL120, is that OK?
  69. Is there a possibility to auto-update the graphs in View Pro or other functions inside LoggerNet 4 without pushing the Refresh button in View Pro?
  70. How can it be determined when a clock set is occurring?
  71. What would cause a message from LoggerNet that the settings are locked by a user?
  72. Can two instances of LoggerNet communicate at the same time with one data logger?
  73. Is LoggerNet included with the purchase of a data logger, or is the software sold separately?
  74. Can LoggerNet store data in binary file format?
  75. Is it possible to use LoggerNet RTMC while a data logger is collecting data from a serial sensor?
  76. How can the LoggerNet cache for a specific data logger be cleared and then filled with data from a file saved on disk?
  77. Will a patch for LoggerNet 4.0 apply to LoggerNet Admin 4.0 as well?
  78. To run LoggerNet on a Windows Server operating system, are there any performance requirements or compatibility issues to be mindful of?
  79. How can data that has been transmitted from a data logger to LoggerNet then be transmitted to a webhost that displays the data graphically?
  80. Is there a way to install LoggerNet without the CD in the server, as long as a valid CD license and a copy of the CD are in the possession of the user?
  81. How can the clock used by LoggerNet be set independently of the PC system clock?
  82. Where can example programs be found?
  83. What might cause a connection issue between a data logger and an NL240 in LoggerNet?
  84. Can the standard LoggerNet software be used to access LoggerNet Admin running on a server, or is LoggerNet Remote needed?
  85. How can the LoggerNet network map be transferred to a new computer without losing information?
  86. Can PC200W software be used to view LoggerNet data?
  87. To run LoggerNet as a server and control two data logger networks from remote PCs, is LoggerNet Admin needed, as well as LoggerNet Remote for each remote PC?
  88. If LoggerNet is running on a server behind a firewall, which firewall port needs to be opened to connect to data loggers that each have a GPRS modem and a fixed IP address?
  89. How can a file stored on a data logger drive be retrieved automatically from a data logger?
  90. Is there a trial version of LoggerNet for Linux?
  91. Are LoggerNet upgrades free?
  92. Which software updates are free?
  93. Where are skipped records for the data logger reported?
  94. How can data from a specific date range be collected from a data logger?
  95. What might cause trouble downloading data from a data logger using LoggerNet with a USB-to-serial cable?
  96. Is there a tutorial available for RTMC?
  97. How can data from LoggerNet be added into the SCADA software OSIsoft PI?
  98. Using LoggerNet, what kind of file format checking occurs?
  99. What is the default port that LoggerNet uses to communicate with an IP modem?
  100. How can it be calculated when a data logger data table will fill up?
  101. What is the CRBasic Editor that comes with LoggerNet?
  102. Can multiple networked data loggers be time synchronized programmatically?
  103. What might cause clock issues?
  104. What would cause the message “table definitions out of date” to appear?
  105. What is the default TCP/IP port that LoggerNet uses to communicate with PakBus data loggers?
  106. How are PC400, LoggerNet, and LoggerNet Admin similar and different?
  107. What TCP ports need to be opened up on a firewall to allow LoggerNet to communicate with a data logger?
  108. What is PakBus Graph?
  109. Where can a copy of the software license agreement (end-user license agreement) for LoggerNet be found?
  110. What is Split?
  111. How can a backup of an existing network map and setups be created and transferred from one computer running LoggerNet to another computer running LoggerNet Admin?
  112. Is there a way for LoggerNet to send an email alert if a complete data logger failure occurs?
  113. Can the CRBasic Editor be purchased without LoggerNet, or do they have to be purchased together?
  114. If the message “Clock check started” is followed by the message “Clock check failed,” what does this mean?
  115. Where is the data logger security code set up in LoggerNet?
  116. Is LoggerNet software needed to download the data from a data logger remotely?
  117. Where is the Transformer tool?
  118. Is there a Macintosh version of LoggerNet?
  119. How can TOA5 files be converted to TOB1?
  120. When trying to start LoggerNet, what might cause the "Unable to start program because the Campbell Scientific communications server is already running" message?
  121. Can LoggerNet connect to a modem with a dynamic IP address?
  122. What might cause LoggerNet to display a “PakBus Framing Error” message such as "PakBusPort","F","PakBus framing error","Invalid low level signature"?
  123. Can LoggerNet create a wind rose?
  124. How can LoggerNet be upgraded to LoggerNet Admin?
  125. How can the LoggerNet PakBus address be changed?
  126. If the LoggerNet product key is lost, is there a way to retrieve this information?
  127. What does the error "Classic::CmdClockSet" mean?
  128. Is it possible for LoggerNet to collect data from a data logger and then SFTP it to a server?
  129. Is there a way to convert an Edlog program file to a CRBasic program file?
  130. Does the LoggerNet license allow the migration of an installation from one computer to another? If so, what is the process?
  131. What is the Network Planner?
  132. Do all NLxx Internet and IP network products require LoggerNet to be installed locally?