With some exceptions, unused products may be returned within 60 days of purchase with prior authorization (RMA) by the factory. Returned products must be resalable as new. A 15% restock fee will be charged ($50.00 minimum). Credit will be given only to the billing party on the invoice. Credit will not be given for cables or tubing cut to user-defined lengths or for services performed on products, such as extended temperature testing. Products that may not be returned include: cellular transceivers, antenna cables, software, consumables, services, obsolete products, specially modified versions of our standard hardware, products not shown on our official price list, or products that are marked as not restockable on our official price list.