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PC400 cannot access tools

CLO-Craig Sep 18, 2023 11:57 PM

I have installed a new version of PC400 on my windows PC and when I try to access a tool (e.g., CRBasic Editor) I get this error message:

Error executing CRBasic Editor.

The file "" does not exist.

You will need to select the location of the application

I installed as administrator and that made no difference.

JDavis Sep 19, 2023 03:20 PM

I have before seen some antivirus programs block part of the software installation process.

Check that the CRBasicEditor exe file is in the right folder.

C:\Program Files (x86)\Campbellsci\CRBasicEditor\

If it is not there, something block part of the installation process.

CLO-Craig Sep 20, 2023 03:48 AM

Verified the tools are in their correct folders and if launched directly, they do work okay.  I am guessing there is a problem during installation with wherever PC400 saves the tool folder paths, regiistry or a config file.  During the uninstall I directed it to remove everything, hoping that would reset it .. but it did not.  I also manually removed the folders from the disk, but still doesn't work.  So I am thinking it is a registry issue.

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