Our full technical support staff does not monitor this forum. If you need assistance from a member of our staff, please submit your question from the Ask a Question page.

Log in or register to post/reply in the forum.

Pc400 error

vasilet Nov 25, 2022 12:00 PM

We have 3 AWS based on CR-300-Cell datalogger. They are registered in the konectgds cloud for router service and the connection usi g Device Configuration utility runs just fine.

When we connect using PC400 interface, the process goes OK on the first connection.

However, after each PC400 shut down the saved connection does not run anymore, there is a connection failure. Once we edit the datalogger and go again through each step without modifying anything, the connection can be established.

It is annoyingbtondonthis everytime we want to connect. Please advise.

JDavis Nov 28, 2022 04:07 PM

Make sure you are using the current version of PC400. Some old versions did not have support for IP connections through a Pakbus router.

Log in or register to post/reply in the forum.