When I try to install LoggerNet 4.6.2 I get this error below:
Error Code: -5001 : 0x80070002
Error Information:
>setup.cpp (149)
PAPP:
PVENDOR:
PGUID:
$
@Windows 10 / Server 2016 Service Pack 0 (19042)
IE Version: 9.11.19041.0
I've tried every means of troubleshooting it but no dice. Anybody know how to fix this?
This is an InstallShield error (the off-the-shelf software we use to generate our installations). Sometimes they are hard to pinpoint, since the error is very general. Here are a few things to check:
* Anti-virus software that is interfering with the installation - turn off antivirus for the installation.
* The installation file is stored on a Mapped Drive - move the installation to a local drive on the computer.
* The download was corrupted during file transfer - download the Loggernet installation again.
* The Windows %temp% file that the installation uses is full (they are restricted to a certain size). Delete files in that directory and try again.
* Another installation is running. Close all installations and restart.
* Not enough space on your hard-drive to install the software.
Hopefully, one of these will resolve the problem.
Best, Dana