Our full technical support staff does not monitor this forum. If you need assistance from a member of our staff, please submit your question from the Ask a Question page.


Log in or register to post/reply in the forum.

Can't connect to my Datalogger outside local network


ACHBANI Hamza Dec 17, 2020 09:55 AM

Hello, 

I'm trying to set up a CR1000X Data logger, I want to be able to monitor the data from my phone, when I do it with the phone connected to the same network as the Data Logger, it works, but as I switch to mobile network in my phone, the connection fails. This is definitely because I'm setting the Data logger with an local ip adresse (192.168.x.x). Though, I can't figure out a way to get a Data logger's global IP Adresse.

Any idea on how I can figure this out ? 

Regards, 


XxVashxX Dec 17, 2020 11:38 AM

Hello you have to talk with your IT department to asign a public and static IP for the datalogger, so you can ping to that IP from any network with internet acces.

Log in or register to post/reply in the forum.