Our full technical support staff does not monitor this forum. If you need assistance from a member of our staff, please submit your question from the Ask a Question page.


Log in or register to post/reply in the forum.

Different calibration certificate


Aniq2019 May 21, 2019 03:42 AM

We bought CR310. We found that the calibration certificates available online differ from the calibration certificates attached to the delivery packing.

Anyone can explain why or experience it before?


Thank you.


ZooKeeper May 21, 2019 02:09 PM

Hello,

The calibration certificate online should be correct. I was not aware that the CR310 shipped with a paper certificate as well. Do both certificates reference the same serial numbers? Please send me the serial number range you purchased and I will look into this. krhodes@campbellsci.com.

Log in or register to post/reply in the forum.