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Frequently Asked Questions

Number of FAQs related to Software: 6

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  1. No. The libexpat.dll module used by some of our applications is sometimes identified as spyware by anti-spyware programs. It is an open-source XML parser, not spyware.

  2. Yes. LoggerNet for Linux (LNLinux) allows the LoggerNet server to be run on a Linux computer. The LoggerNet server collects and stores the data, while setup and management of the network are easily handled from a Windows computer running LoggerNet Remote or, rather tediously, using Cora Command on the Linux computer.

  3. Free options include PC400, the Device Configuration Utility and LoggerLink. If your data logger supports Ethernet over USB, you can connect over a browser without the need for Campbell Scientific software. For more information, read the "New Ethernet over USB Functionality for Data Loggers" blog article

  4. The blog article "How to Navigate the World of Software Upgrades, Patches, and Trials" explains the difference between patches (free of charge) and upgrades (for a fee). This example quickly shows the difference between an upgrade and a patch:

    Upgrade Patch

    Major version change, such as 1.3 to 2.0

    Minor version change, such as 1.3 to 1.4

    Typically requires purchase for a fee

    Free of charge

  5. Transformer is available within LoggerNet 3.2 and higher.

    • From the Windows Start Menu, navigate to LoggerNet3.0 | Utilities | Transformer.
    • In LoggerNet 4.x, from the main LoggerNet window, navigate to Program | Transformer.
  6. When a new version of software is released, users of that software are entitled to a free patch or an upgrade at a discounted price, depending on the current license owned.

    • A patch is offered to users who currently own a license for a version of the software that has the same major revision number as the new release. For example, if a user owns version 1 of the software and version 1.1 is released, the user can download a patch free of charge from our website.
    • Upgrade pricing is offered to users who own a license that has a major revision number different from the new release. For example, if a user owns version 1 of the software and version 2 is released, the user can purchase an upgrade at a discounted price. 

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