Troubleshooting Topics

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These articles provide information to help you identify and resolve common measurement-related issues.


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Displaying 1 - 13 of 13 articles

One Helpful Method to Diagnose a Modbus Communication Problem

Author: Paul Smart | Last Updated: 03/08/2017 | Comments: 4

one helpful method to diagnose a modbus communication problem

Have you ever set up a Campbell Scientific datalogger as a Modbus slave and discovered that your data was not arriving at your SCADA system as you expected? You may have quickly realized two things: troubleshooting the communication problem is not an easy task, and... read more

How to Prevent a Program Update from Causing a Loss of Communication

Author: Robert Hyatt | Last Updated: 11/10/2016 | Comments: 3

how to prevent a program update from causing a loss of communication

Imagine that you have a datalogger station three hours away that gathers your measurement data. To physically get to your station, not only do you have to drive for three hours, but then you have to hike for an hour up a snow-covered mountain. A couple... read more

6 Tips to Protect Your Weather Station from Birds

Author: Robin Deissinger | Last Updated: 05/25/2016 | Comments: 0

6 tips to protect your weather station from birds

You’ve got your weather station set up and running, your data is coming across just fine, and then a bird decides your station is a wonderful place to make a home. That’s great for the bird, but not so great for the performance of your... read more

How to Handle Common Issues with USB to RS-232 Adapter Cables

Author: Jacob Davis | Last Updated: 01/27/2016 | Comments: 0

how to handle common issues with usb to rs-232 adapter cables

Have you had difficulty using a USB to RS-232 adapter to connect your RS-232 device to a computer? If so, you are not alone. Our customers frequently encounter issues with these adapters. In this article, I’ll briefly discuss the origin of these issues and provide... read more

4 Tips to Successfully Run an MD485 Network with Extreme Cable Lengths

Author: Andrew Sandford | Last Updated: 12/23/2015 | Comments: 0

4 tips to successfully run an md485 network with extreme cable lengths

Do you have a network of devices, connected using MD485 interfaces, so spread out that extremely long cables are required? Are you worried that the distances, and resultant cable lengths, may be causing communication problems? In this brief article, we’ll look at four tips that... read more

How to Test COM Ports and Short Haul Modems

Author: Bruce Smith | Last Updated: 12/02/2015 | Comments: 0

how to test com ports and short haul modems

Has an electrical surge or other event made you concerned that your COM port or short haul modem may not be operating properly? Do you know how to test for this? In this brief article, we’ll look at some simple tests you can perform to... read more

7 Steps to Determine if Your Solar-Charged Power Supply Has a Problem

Author: Jason Ritter | Last Updated: 11/24/2015 | Comments: 3

7 steps to determine if your solar-charged power supply has a problem

Are you having communication problems or seeing readings you don't trust? Is it possible your solar-charged power supply is the cause? How can you find out for sure? As we mentioned in the “6 Steps to Determine if Your Datalogger Needs Repairing” blog article, many data acquisition... read more

A Datalogger Connection Culprit with Benefits

Author: Dana Worley | Last Updated: 11/18/2015 | Comments: 0

a datalogger connection culprit with benefits

When you have work to do, there’s nothing more frustrating than being unable to connect to your datalogger in the field. We’ve all been there: You’re in LoggerNet’s Connect window pressing the Connect button, and you’re met with nothing but the endless flashing “connecting cable”... read more

6 Steps to Determine if Your Datalogger Needs Repairing

Author: Jason Ritter | Last Updated: 09/16/2015 | Comments: 2

6 steps to determine if your datalogger needs repairing

Is your data acquisition system recording incorrect measurements, but you’re unsure of the cause? Do you wonder if your datalogger may need to be repaired? This article discusses some simple tests that you can perform to help determine if your datalogger has a hardware-related measurement... read more

5 Things to Know before Discussing Your Datalogger Programming Issue

Author: Janet Albers | Last Updated: 08/26/2015 | Comments: 0

5 things to know before discussing your datalogger programming issue

If you need help programming a Campbell Scientific datalogger, here are some things you can do to have a more productive conversation with a Customer Support and Implementation Engineer. At a minimum you’ll want to know: What datalogger you’re working with—such as a CR6, CR1000, CR200, CR5000,... read more

Troubleshooting Best Practices for Data Acquisition Systems

Author: Jason Ritter | Last Updated: 07/08/2015 | Comments: 0

troubleshooting best practices for data acquisition systems

Are your current troubleshooting methods not as helpful as you’d like them to be? This article discusses a number of troubleshooting best practices you can use, which may help you determine the source of the problem and resume your data collection more quickly. When I... read more

6 Common Communication Problems Involving Serial Connections

Author: Jacob Davis | Last Updated: 05/29/2015 | Comments: 2

6 common communication problems involving serial connections

Your datalogger may record great data, but if you can't retrieve it, the data isn’t going to do you much good. To ensure your successful data retrieval, it’s essential that you can troubleshoot possible problems that may arise with PC-to-datalogger communication over a serial connection.... read more

How to Check the Accuracy of Your Solar Radiation Measurements

Author: Bruce Smith | Last Updated: 05/29/2015 | Comments: 0

how to check the accuracy of your solar radiation measurements

Solar radiation is an important measurement for many researchers and those who are monitoring their evapotranspiration values for irrigation purposes. If you have been wondering how accurate your solar radiation measurement is, Apogee Instruments (an associated company of Campbell Scientific) has a Clear Sky Calculator mobile... read more


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