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CR3000 issue - communication through Device Config Utility not possible


FelipeSerra Jun 9, 2016 08:30 PM

Hi, all. I tried to update the OS of my CR3000 to version 29, but while sending the OS, the communication was interrupted at some point and now I can't connect to the logger using the Device Configuration Utility. I can't send the OS anew, either.

I tried using two USB/RS232 adapters. Didn't succeed with either.

I also tried updating the Device Configuration Utility to the latest version, but to no avail.

Does anyone know what can be done to solve this?

Thanks in advance.


Dana Jun 10, 2016 06:22 PM

I will ask someone to contact you and walk you through a different procedure.

Best, 

Dana

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