Our full technical support staff does not monitor this forum. If you need assistance from a member of our staff, please submit your question from the Ask a Question page.


Log in or register to post/reply in the forum.

SC-USB USB TO CS I/O INTERFACE disappearance


Ada Apr 28, 2016 09:38 AM

Hi everyone,

Here is the problem : I have a CR23X connected to 3 muxes (AM16/32, AM416_1 and _2). I use PC400 to send the programs and monitor the data, and the connection PC-logger is made thanks to a SC-USB cable.

The set up works well (except that the sensors don't always give values..) and I can hear every channel being checked. I have been able to collect some data and to have it in real time.

Then, I left my desk for 20mn, the logger was still plugged on the power supply, but turned off. When I came back, impossible to connect to the logger. The SC-USB to CS I/O port, (in the COM port selection) was not there anymore. Same in my Device Manager, no more SC-USB in 'Other device', even in the hidden ones.

I have reinstalled the SC-USB drivers, reconnected the CR23X after, the port doesn't want to come back.
Nothing happened that can justify a SC-USB port disappearance in these 20 mn..
Any idea of what to do ?

Many thanks for your help,

A.

Log in or register to post/reply in the forum.