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An FW1, FW3, FW05, FWTC1, FWTC3, or FWTC05 thermocouple returned to Campbell Scientific in serviceable condition will be repaired by our technicians. A returned materials authorization (RMA) is required.
The FW-Series or FWTC-Series thermocouples must be returned to the factory in an FW/ENC or FWTC/ENC Carrying Case (each case holds four thermocouples). Probes returned to Campbell Scientific without this case will be shipped to the customer in a new case and the account charged accordingly.