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The 31479 requires an RMA (Returned Material Authorization) from Campbell Scientific. The CR1000 within the CS110 is calibrated to meet the factory specifications and is tested over the standard temperature range (-25° to +50°C). This service also includes replacing the stator gasket, cover gasket, and desiccant. The stator is then cleaned and the CS110 is calibrated. A calibration report is provided for the CS110.
If the motor shaft O-ring is cracked or damaged, there will be an additional fee to have it replaced. If replacement is necessary, the customer will be notified of pricing prior to service.